Company Profile

OverTime IT Solutions is a subsidiary of After Hours Computer Repair (AHCR).  It started in Duluth, MN in the summer of 2007.  Since its creation, J.P. Damico, Owner of OverTime and AHCR has expanded the business from local, to regional, and now national.  In March of 2011, Damico opened the 100th location.

“At After Hours, We Are Up When Your Computer Is Down.  We are in the middle of a national rollout and are on track to having 300 markets and over 400 technicians by the end of 2012.”

The company started with one technician and one dispatcher to handle incoming calls for the Duluth/Superior area.  In the spring of 2009, Damico expanded OverTime and AHCR to 9 locations across MN and WI.  In the Fall of 2010, Damico took what he learned from the regional expansion and started the national expansion.

“There have been a lot of ups and downs rolling our services out all over the country.  When a company is expanding as rapidly as we are, there is bound to be growing pains.  We evaluate and streamline our processes and work flow on a daily basis.” Damico said.

Damico says that he is planning on keeping the headquarters for OverTime and AHCR in Duluth.  “There is no reason to move it anywhere else and I wouldn’t want to.  With the advances in mobile technology and the internet, HQ can be anywhere I want it to be.” Damico said.

OverTime IT Solutions and After Hours Computer Repair is a 24 hour on-site technology service.  Technicians are now all over the country (30 states) servicing small businesses and residential clients. OverTime and AHCR does not have office locations for the different markets.  Instead, all of the technicians are mobile and always go to the client.

Damico said, “We are unique because our technicians have flexible schedules and our overhead is extremely low.  This means we can be less expensive than our competitors and service our clients on their time frame.”

OverTime and AHCR’s expansion will encompass the entire US when it is finished.  “The goal is to have a tech within 20 to 30 miles of everyone in the country.” Damico said.

When asked why Damico named it OverTime IT Solutions, he replied “After Hours Computer Repair is for our residential and small business clients.  OverTime IT’s name fits well to the branding of the original company.  Also, the slogan “We’re all over IT!” is mentioning the broad range of skill sets our technicians bring to the table as well as our nation-wide coverage.”